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Shipping and returns.
Dispatched from Brisbane. Here's how delivery and returns work.
Delivery
- Dispatched from Brisbane within 2 to 5 business days.
- Tracking is emailed as soon as your order is on its way. It can take up to 48 hours to show.
- Australia wide delivery.
- Not arrived? If it hasn't turned up within 4 weeks of shipping, email info@kanbreathe.com.au with your name and order number.
Returns
- 30 days to request a return. Items need to be unused and in their original packaging, with proof of purchase.
- Start with an email to info@kanbreathe.com.au and we'll send you return instructions and a shipping label.
- Refunds go back to your original payment method within 10 business days of approval.
- Damaged or wrong item? Email a photo and your order number and we'll sort it out quickly.
Questions
Good to know before you buy.
Rather talk it through? Our Brisbane team is happy to help.
(07) 3265 3622How does Kan-Breathe work?
As you breathe out through it, the stainless steel ball lifts and flutters on its seat. That creates gentle vibration and back pressure in your airways, which helps loosen mucus so it's easier to cough up.
How long do I use it each day?
Two to five minutes, once in the morning and once in the evening. If you haven't cleared any mucus by then, you can keep going for up to 10 to 15 minutes. Go at a pace that suits your health and age.
Is Kan-Breathe a puffer?
No. A puffer delivers medicine. Kan-Breathe has no medicine in it and doesn't replace your puffer. It uses your own breath and gentle vibration to help loosen mucus, and works alongside the care your doctor prescribes.
Can I leave it in a hot car?
Yes. There's no medicine, battery or pressurised canister inside, just plastic and a stainless steel ball, so there's nothing for the heat to spoil. It's pocket sized and easy to keep in the glovebox or a handbag.
Can I return it?
Yes. You have 30 days after receiving it to request a return, as long as it's unused and in its original packaging. Email info@kanbreathe.com.au to start a return. Our refund policy has the full details.
